No! There is no ongoing cost whatsoever for any of the amazing things iStand will do for you. (Great, isn't it? Tell your friends!)
What is the cane made of?
With a mix of high grade stainless steel, aluminum and easily recycled ABS plastic, its construction and quality are state-of-the-art. There are no sharp edges on iStand, its organic and inviting shape was designed to feel like a natural extension of the user.
How is this cane flexible?
iStand has a spring in the shaft to give the user firm yet flexible comfort for upper body joints like shoulder, elbow, and wrist. It reduces repetitive injury and makes each step a little easier.
Is iStand a stand-alone cane?
Yes, iStand has a tough rubber pad, and no-trip stand alone base. The high-gloss finish and rounded edges reduce the risk of clothing getting caught up as well.
Do I need the silicone handle cover?
No, but this Washable handle cover was designed for a two-fold effect. It gives the user extra cushion, and it protects the handle from scuffs when you accidentally drop the cane.
What is a Universal Smart Phone Lanyard?
Every SmartCane™ comes with one. It's a handy way to keep your phone with you at all times. The lanyard will fit around any phone, has a card pocket, and you just slip it around your neck like a necklace. Super handy if you don't have pockets or frequently leave your phone behind.
Does iStand come in a Foldable Option?
Not yet, but we're working on it! And you're gonna love that one too, great for air travel or restaurants.
What if ...
The Cane Won't Connect?
1. Make sure the cane is fully charged.
2. Make sure you are close to the cane when you try to connect or reconnect.
3. Check to see how many Bluetooth devices you have connected to your phone.
Although they shouldn't, sometimes devices compete with each other if you have many connected.
If none of these things applies, send us a note with the problem, and we'll send you a return label and another cane.
I don't have an iPhone?
Currently, the SmartCane™ is brand spankin' new, and we are testing it on iPhone first. We will offer both platforms by the end of 2019. Please sign up for our newsletter to stay informed about new releases and other awesome iStand news.
I don't like the SmartCane™?
Make sure to return the SmartCane within 45 days if you find it is not your cup of tea.
I forgot to buy the iStandCare coverage?
You can buy iStandCare Cane Coverage within 10 days after your purchase of the iStand SmartCane™. So, don't lallygag ...
I have iStandCare, and well, I broke the cane?
Send us a note, and we'll send you a return shipping label and a replacement cane (or we'll fix the old one depending the level of damage.)
I bought a cane but forgot to enter my discount code?
Send us a note within 7 days, and we'll send you the difference. :)